Recruitment of Director of Operations, Praia, Cabo Verde

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    Job Description:

     

    • Acts as the primary point of contact for the client-agency.

    • Responsible for the organizational management and direct supervision of the regional operations management staff, facilitating a cohesive and collaborative statewide program.

    • Oversight of key leadership hiring across multiple workgroups.

    • Administrative functions, including invoice development, program performance audits, and reporting, liaising with corporate management and clients, payroll processing, and personnel performance reviews.

    • Maintenance of labor relations and staff conflict resolution.

    • Budget forecasting, execution and reconciliation.

    • Coordinate with client on externally originating issues related to complaints, inquiries, and public information requests.

    • Share (or assume) responsibilities with the client related to public relations activities.

    • Routinely report to client and company stakeholders on the operation’s efficiency and effectiveness in providing agreed upon services. Prepare regular reports on the performance of the system based on pre-determined measures of effectiveness.

    • Routinely engage in daily, front line operations to maintain operational awareness and prioritize program improvement tasks.

    • Responsible for the comprehensive training and auditing of the staff.

    • Effect mid to senior-level staff meetings, as required.

    • Participate in meetings, seminars, conferences, and committees as appropriate and assigned by the company and/or client.

    • Oversee the maintenance of technical documents, including standard operating procedures,

    performance reports, employee technical training records, and client deliverables.

    • Serve, eventually, as a subject matter expert for the client and company on all aspects of the operation.


    Minimum Requirements

    • BS/BA Degree in a related field

    • 10 years of related experience or demonstrated the equivalency of experience and/or education

    • State drivers' license in good standing.

    • Advanced proven skills in organizational development and management

    • Capable in the use of proprietary software packages in a short matter of time

    • Skilled in report writing, technical writing, management team presentations, spreadsheet analysis, and interoffice communication

    • Ability to be calm and effective under pressure and in a variety of work conditions

    • Ability to coordinate real-time activities and initiate immediate priorities, for self and support staff

    • Ability and willingness to work alternate work schedules and be on-call 24 hours/day

    • Skilled in standard software applications such as Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)


    Preferred Qualifications

     

    • MBA/MS in a related field

    Competências chaves
    Idioma(s)
    • Inglês (Avançado)
    • Português (Avançado)

    Detalhes do anúncio

    Data limite de candidatura 31 Janeiro 2020
    Localização Praia
    Tipo de trabalho Tempo Inteiro
    Nível de experiência 1-2 anos
    Nº de candidatos não definido

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